Privacy Policy

Ovella Health LLC (“Ovella Health,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through www.ovellahealth.com (the “Website”) and our related services, how we use it, and your choices. This policy covers Website visitors and customers of our educational products. If you become an Ovella Health patient, the protected health information (PHI) you share for care is governed by our HIPAA Notice of Privacy Practices.

Information We Collect

Information you provide: your name, email address, phone number, the state you live in, account and profile details, and information related to purchases of our courses or community. Payment information: when you buy a product, payment is processed by our third-party payment processor; we do not collect or store your full card number. Information collected automatically: when you use the Website, we and our analytics providers may collect device and usage information (such as IP address, browser type, pages viewed, and referring links) through cookies and similar technologies.

How We Use Your Information

We use your information to: respond to your inquiries; determine the appropriately licensed provider for your location; process and deliver your course and community purchases; send transactional messages and, where permitted, educational and marketing emails; operate, maintain, and improve the Website and our services; and protect our rights and comply with legal obligations.

Email and Marketing

We use HubSpot to manage our forms and send email. When you submit a form or subscribe, you may receive the resource you requested and occasional educational emails from us. You can unsubscribe at any time using the link in any email, or by emailing admin@ovellahealth.com.

Cookies and Analytics

We use cookies and similar technologies, including analytics tools, to understand how the Website is used and to improve it. You can control or disable cookies through your browser settings; some features of the Website may not function properly without them. If we use tools for targeted advertising, we will honor applicable opt-out choices.

How We Share Information

We do not sell or rent your personal information. We share it only as needed with service providers who help us operate — such as Circle (community), Fullscript (dispensary), our payment processor, HubSpot (email and forms), and our analytics providers — who are contractually required to protect it; to comply with legal obligations or protect our rights; and in connection with a sale or reorganization of our business.

Your Choices and Colorado Privacy Rights

You may unsubscribe from marketing emails at any time and may ask us to update or delete information you have provided. Depending on where you live, you may have additional rights. Under the Colorado Privacy Act, Colorado residents may have the right to access, correct, delete, and obtain a portable copy of their personal data, and to opt out of targeted advertising, the sale of personal data, and certain profiling. To exercise any of these rights, email us at admin@ovellahealth.com; we will respond as required by applicable law.

Data Security

We use reasonable technical and organizational measures to protect your information. However, no method of internet transmission or electronic storage is completely secure, and you provide information to us at your own risk. You are responsible for safeguarding any password or credentials used to access secure areas of the Website.

Children’s Privacy

The Website and our products are intended for adults and are not directed to children. We do not knowingly collect personal information from children.

Third-Party Links

The Website may link to third-party sites and services. We are not responsible for the privacy practices or content of those sites; their own policies govern your use of them.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact

Questions about this policy? Contact Ovella Health LLC at admin@ovellahealth.com or 1914 Thomes Ave, Ste 2, #5831, Cheyenne, WY 82001.