Privacy Policy

Last updated: 6/2/2025

Ovella Health respects your privacy. This Privacy Policy explains what information we collect through our website and how we use it.

Information We Collect

When you use our website, we may collect the following information that you voluntarily provide:

  • Name, phone number, email address

  • State of residency

  • Date of birth, sex assigned at birth, gender identity (optional), preferred pronouns (optional)

  • Billing address and credit card information (when scheduling or paying for services)

This information is collected only when you voluntarily submit it through our HIPAA-compliant electronic medical record and scheduling platform, Optimantra.

We do not sell, rent, or share your personal information.

How We Use Your Information

The information you provide is used to:

  • Respond to your inquiries

  • Contact you about our services or upcoming appointments

  • Determine the appropriately licensed provider based on your location

  • Process billing and payments securely

  • Improve the delivery of care and communication from Ovella Health

Your information is used solely for communication and care provided by Ovella Health and is never sold to third parties.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to compliance with applicable HIPAA privacy and security standards.

Cookies and Analytics

Our website may use cookies or third-party analytics tools (such as Google Analytics) to understand website traffic and improve user experience. These tools do not collect personally identifiable information unless you explicitly submit it through a form.

You can disable cookies in your browser settings if you prefer not to be tracked.

Third-Party Links

Our website may contain links to third-party websites for your convenience or reference. Ovella Health is not responsible for the privacy practices or content of those external sites.

Your Rights

If you are a patient of Ovella Health, you may have additional rights under HIPAA, including the right to access, correct, or request deletion of your medical records. Please contact us directly to make such a request.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this policy, please contact us at:
📧 admin@ovellahealth.com