Privacy Policy
Last updated: 6/25/25
Ovella Health respects your privacy. This Privacy Policy explains what information we collect through our website and how we use it.
Information We Collect
When you use our website, we may collect the following information that you voluntarily provide:
Name, phone number, email address
State of residency
Date of birth, sex assigned at birth, gender identity (optional), preferred pronouns (optional)
Billing address and credit card information (when scheduling or paying for services)
This information is collected only when you voluntarily submit it through our HIPAA-compliant electronic medical record and scheduling platform, Optimantra.
We do not sell, rent, or share your personal information.
How We Use Your Information
Respond to your inquiries
Contact you about our services or upcoming appointments
Determine the appropriately licensed provider based on your location
Process billing and payments securely
Improve the delivery of care and communication from Ovella Health
We do not sell, rent, or share your personal information with third parties, except as necessary to provide our services, comply with legal obligations, or protect our rights. Your information may be shared with our service providers who are contractually bound to protect your information in accordance with this Privacy Policy and applicable law.
Emails and how to unsubscribe
Ovella Health uses your contact information to share updates on events, educational topics, and services that may interest you. We will ask for your consent before adding you to email subscription lists. Every email we send includes an ‘unsubscribe’ link. Click it at any time, and we’ll stop emailing you within 5 business days. You can also opt out—or update your subscription preferences—by emailing us at admin@ovellahealth.com.
Data Security
While we implement appropriate technical and organizational security measures to protect your personal information, you acknowledge that no method of internet transmission or electronic storage is 100% secure. You transmit all data to us at your own risk, and you are responsible for maintaining the security of any password, user ID, or other form of authentication involved in obtaining access to password protected or secure areas of the website.
Cookies and Analytics
Our website may use cookies or third-party analytics tools (such as Google Analytics) to understand website traffic and improve user experience. These tools do not collect personally identifiable information unless you explicitly submit it through a form.
You can disable cookies in your browser settings if you prefer not to be tracked.
Third-Party Links
Our website may contain links to third-party websites for your convenience or reference. Ovella Health is not responsible for the privacy practices or content of those external sites.
Your Rights
If you are a patient of Ovella Health, you may have additional rights under HIPAA, including the right to access, correct, or request deletion of your medical records. Please contact us directly to make such a request.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this policy, please contact us at: